Shipping policy

RHYNO ELITE SHIPPING POLICY

Last Updated: August 15, 2026

Thank you for shopping with Rhyno Elite. We work to get your order processed and delivered as quickly as possible.

This Shipping Policy applies to orders placed through rhynoelitegear.com.

ORDER PROCESSING

Orders are typically processed within 2–5 business days after payment has been successfully received.

Business days are Monday through Friday, excluding holidays.

Processing times may be longer during:

  • New product launches

  • Sales and promotional events

  • Holidays

  • Periods of unusually high order volume

Processing time is separate from shipping/transit time.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

SHIPPING TIMES

Estimated shipping times begin after your order has been processed and shipped.

Standard U.S. shipping typically takes approximately 3–7 business days after shipment.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside Rhyno Elite's control.

SHIPPING RATES

Shipping charges, when applicable, are calculated and displayed during checkout before you complete your purchase.

From time to time, Rhyno Elite may offer free shipping promotions. Any minimum purchase requirements or other restrictions will be displayed with the applicable promotion.

ORDER TRACKING

When tracking information is available, it will be sent to the email address or contact information provided with your order.

Please allow up to 48 hours after receiving your shipping confirmation for tracking information to update.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an error, contact us immediately at gms@rhynoelite.com.

We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made once an order has entered fulfillment.

Rhyno Elite is not responsible for additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

RETURNED PACKAGES

If a package is returned to Rhyno Elite because of an incorrect address, incomplete address, failed delivery attempt, or other customer-related delivery issue, we will contact you regarding the next steps.

Additional shipping charges may apply if you request that the order be shipped again.

LOST PACKAGES

If your tracking information has not updated for an extended period or your package appears to have been lost in transit, contact us at gms@rhynoelite.com.

We will work with you and the shipping carrier to investigate the shipment.

Please understand that carrier investigations may take additional time to complete.

PACKAGES MARKED DELIVERED

If tracking shows that your package was delivered but you cannot locate it, we recommend:

  1. Checking around your home, mailbox, porch, garage, or other delivery locations.

  2. Checking with other household members or neighbors.

  3. Allowing an additional 24–48 hours, as some carriers may update tracking shortly before actual delivery.

  4. Contacting the shipping carrier using your tracking number.

If you still cannot locate your package, contact us at gms@rhynoelite.com, and we will assist you with determining the appropriate next steps.

DAMAGED PACKAGES OR PRODUCTS

If your order arrives damaged, defective, or contains the wrong merchandise, please contact us at gms@rhynoelite.com as soon as possible.

Include:

  • Your name

  • Order number

  • Description of the problem

  • Photos of the damaged package and/or merchandise

We will review the issue and determine whether a replacement, refund, or other resolution is appropriate under our Return & Refund Policy.

MULTIPLE SHIPMENTS

Orders containing multiple products may occasionally be shipped separately.

If this happens, you may receive more than one package and more than one tracking number.

You will not be charged additional shipping solely because we choose to fulfill an order in multiple shipments.

PRE-ORDERS AND MADE-TO-ORDER ITEMS

Certain Rhyno Elite products may be offered as pre-orders, limited releases, or made-to-order products.

These products may require additional processing time.

When applicable, estimated fulfillment or shipping information will be provided on the product page or during checkout.

If an order contains both in-stock and pre-order merchandise, the items may ship separately.

SHIPPING RESTRICTIONS

We reserve the right to restrict shipping to certain locations when necessary because of carrier limitations, legal restrictions, fraud prevention, or other operational considerations.

Available shipping destinations and methods will be displayed during checkout.

ORDER CHANGES AND CANCELLATIONS

If you need to change or cancel an order, contact us immediately at gms@rhynoelite.com.

We will make reasonable efforts to accommodate your request. However, once an order has entered processing, fulfillment, or shipment, we cannot guarantee that it can be changed or canceled.

CONTACT US

For questions regarding shipping, tracking, or delivery, contact:

Rhyno Elite
Website: rhynoelitegear.com
Email: gms@rhynoelite.com

Built for the Misfits. Made to Be Elite.